Privacy Policy
Effective Date: 30 November 2023
1. Introduction
Welcome to Sing Eat Retreat, operated by Intevco Ltd. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
2. Important Information and Who We Are
- Company Name: Intevco Ltd (trading as Sing Eat Retreat)
- Data Protection Contact: info@singeatretreat.com
- Data Controller: Intevco Ltd is the data controller and responsible for your personal data.
3. The Data We Collect About You
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data: Includes name and title.
- Contact Data: Includes email address and telephone numbers.
- Transaction Data: Includes details about payments from you and other details of products you have purchased from us. Note: We do not store or capture any sensitive credit card or payment details on our website, as this is processed through our payment provider, STRIPE.
4. How Is Your Personal Data Collected?
We use different methods to collect data from and about you including through:
- Direct interactions: You may give us your Identity and Contact by filling in forms or by corresponding with us by post, phone, email or otherwise.
- Automated technologies or interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies. We may use cookies from Google Analytics, Woocommerce, WordPress, and Elementor.
5. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To register you as a new customer.
- To process and deliver your order including managing payments.
- To manage our relationship with you.
- To enable you to partake in a prize draw, competition or complete a survey.
- For marketing and communications (only if you have opted in).
6. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed.
7. Data Retention
We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.
8. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.
9. Third-party Links
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
10. Changes to This Privacy Policy
We may update this privacy policy from time to time. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
11. Contact Us
For any questions or concerns regarding this policy or your data, please contact us at info@singeatretreat.com
.